Prepare Your Salesforce Org for Users: Create Chatter Groups

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Study for the Administrator Certification Exam > Configuration and Setup (15%) > Prepare Your Salesforce Org for Users > Create Chatter Groups

Create Chatter Groups

Chatter그룹은 Public과 Private으로 나뉘는데 Public은 누구나 포스트를 쓰고, 읽고 할수 있는 반면 Private Chatter는 정해진 사용자만 포스트를 읽고 쓰고 할 수 있습니다.

Create Chatter Groups for All Sales and All Support

All Sales Chatter group생성

  1. App Launcher > Salesforce Chatter > Groups > New
    • Name: All Sales
    • Description: Collaboration space for all things related to Sales
    • Access Type: Public
  2. Save & Next
  3. Next
  4. Done

방금 만든 All Sales Chatter group에 인사글 포스팅을 해볼게요

  1. Share an update…:
    • Welcome to the All Sales group, which replaces the All Sales email list.
  2. Share

이번에는 All Support Chatter group 생성

  1. App Launcher > Salesforce Chatter > Groups > New
    • Name: All Support
    • Description: Collaboration space for all things related to Support
    • Access Type: Private
  2. Save & Next
  3. Next
  4. Done

All Support Chatter group에 인사글 업로드

  1. Share an update…:
    • Welcome to the All Support group, which replaces the All Support email list.
  2. Share

Link를 All Support group에 Post하고 @mentions을 어떻게 사용하는지 설명

  1. Post message:
  2. Share